The title for this article could have been “the importance of undertaking a proper requirements capture when developing a new system”, but we have covered this numerous time before.
We have just successfully launched a new system for a client whose journey to this event has highlighted to us and to them the importance of properly capturing the business requirements. It also highlighted the importance on providing a solution that fits the needs and not their wants. The client has allowed us to use them as a practical case study to highlight the advice in this article.
