I watched an episode of Mary Portas: Secret Shopper – first aired on 26th January 2011 on Channel 4 – last night and thought how powerful it was for anyone how realised the business principles she was advocating. She took on the might of the sofa superstores that can be found on the outskirts of most major towns in cities throughout the UK and convinced the Managing Director of CSL Sofas to look at his positioning with the startling outcomes.
Archive for the ‘General’ Category
During a recent conversation with a prospective client they said that they couldn’t understand why we charge for a specification. Their business is squarely placed within the marketing sector, where the supplier has to prepare their pitch and involves a significant amount of work on their behalf, before being considered for the contract. In reality we don’t charge for an initial quotation; the proposal will include a fixed fee for a business analysis, preparation of a specification and estimated costs for development work. A couple of times in recent months prospective clients have seen this as a barrier and expressed reservations about committing to the business analysis and preparation of a specification and perhaps this is a sign of the times.
For the majority of small businesses Information Technology (IT) is clouded in mystery. I often here business managers / owners express the view that they feel vulnerable. I know exactly how they feel! When I get in my car I just want to to get may from A to B, I really don’t need to know how an internal combustion engines works and hate it when something goes wrong. So, when a client had to prove their competency as part a tender process, you can image their reaction. They needed to show that they took their online security seriously, so turned to a third party to validate their online database application and website security.
Perhaps this isn’t the best place to vent on the topic, but I am sure it will ring true with anyone that runs a business and perhaps might help you make a more information decision about your business IT. I have attempted (in vein) to submit my end of year Pay As You Earn (PAYE) returns today for the third time, using HMRC’s Basic PAYE Tool 2012, but keep running into an error as their gateway is busy …
There are numerous articles on the web about how to choose a software or web developer and effectively communicate your needs with them. The following article is our view of the process that is borne out of more than ten years of experience within the sector.
I was recently given the opportunity to attend a conference at Google’s offices in Central Saint Giles and jumped at the chance having never been there! During the conference – predominantly attended by information technology businesses and people related to the sector – I used twitter to post a number of comments using the conferences hash tag #innovate as did a number of the participants. Dan Cave @dancave picked up on my tweets and suggested I write an article of on blog, so here I am!
In October this year we are celebrating ten years of surviving and thriving! I thought it would be a good time to pass on our top ten tips for entrepreneurs that are thinking of starting a new venture.
It is our tenth birthday next month and as a result, have been reminiscing about the last ten years. We’ll be launching a new website in October to celebrate ten years of making complex tasks simple and thought it a good time examine the origins of our tag line.