In any project we undertake, whether it be a content managed website or a complex business system we like to challenge our clients as to what they want versus what they actually need. But does this approach actually benefit them? We certainly thinks it does.
Posts Tagged ‘business coach’
I was listening to Brent Hoberman from lastminute.com fame on Radio 4 the other day when he gave some very good advice. He advised businesses not to forget to invest in the “un-sexy” back-end systems. I wouldn’t couch it in the same terms but his advice is very good.
If you listen to the media at the moment, we are heading for economic collapse that could potentially see the end of the euro and a number of countries – including Greece, Italy and Portugal – go bankrupt! On the other hand, if you are trying to find a 5* hotel for a weekend break in Devon or Cornwall, you’ll struggle to find a vacancy (even at the really expensive hotels in Salcombe, Padstow, Looe and alike). So what is going on and why are the media been so down beat?
Although in principle I would say you should not let your emotions get in the way of business, to ignore their existence is equally dangerous. The main focus of this article is to discuss the issue of emotional behaviour within business relationships before, during and after a project. We used a business coach (Jeremy Marchant) for a period of around 18 months during 2006 / 2007 and he undoubtedly helped us with the business. His main focus was “emotional intelligence” and he now offers a range of training courses on the subject. One of the most important points Jeremy gave us was to make the other person more important than you. It took me a long time to apply the concept, but the benefits have made a huge difference to the way I am able to work with clients and suppliers alike. The key to this is to strive for clarity, remove potential ambiguities and put yourself in the other persons shoes.