Posts Tagged ‘business relationships’

Some helpful tips to unfreeze your business pipeline in February

Friday, February 10th, 2012

February is often known as the month of love with Valentine’s day but with the current icy blast sweeping across the country businesses are struggling to feel the warmth not only in the temperature but also in the economy. Apart from wrapping up warm, as a business what else can you do to keep the sales pipelines from freezing up!

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Online Reputation Management – Social Media Outrage

Tuesday, December 13th, 2011

Uphill struggle against real and fake voices of dissent / outrage

There  has been a lot of outrage in the news recently over various events whether it be Jeremy Clarkson’s rant about strikers on the ONE show or the recent outcry regarding comments on the Wright Stuff. The internet and especially Social Media has been used to highlight peoples’ outrage or otherwise. We have become a nation of armchair critics and it is affecting business. So can we protect ourselves both in our business and personal lives from attacks on our reputation.

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Staring in the face of adversity – some tips for surviving the recession

Thursday, September 22nd, 2011

If you listen to the media at the moment, we are heading for economic collapse that could potentially see the end of the euro and a number of countries – including Greece, Italy and Portugal – go bankrupt!  On the other hand, if you are trying to find a 5* hotel for a weekend break in Devon or Cornwall, you’ll struggle to find a vacancy (even at the really expensive hotels in Salcombe, Padstow, Looe and alike).  So what is going on and why are the media been so down beat?

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When everything goes pear shaped can you rely on your supplier?

Tuesday, September 21st, 2010

It is easy to perform well when everything thing is going well and you aren’t under pressure, but how does your business function when things go wrong? A client said to me several years ago that she would hate to run a software business, because clients never appreciate it when everything works, but when it goes wrong the pressure can be enormous. I don’t entirely agree with her statement, as I think that most businesses come under the same pressure whether they are a courier, event organiser or just about anything else that is service based.

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Business is emotional

Tuesday, March 30th, 2010

Although in principle I would say you should not let your emotions get in the way of business, to ignore their existence is equally dangerous. The main focus of this article is to discuss the issue of emotional behaviour within business relationships before, during and after a project. We used a business coach (Jeremy Marchant) for a period of around 18 months during 2006 / 2007 and he undoubtedly helped us with the business. His main focus was “emotional intelligence” and he now offers a range of training courses on the subject. One of the most important points Jeremy gave us was to make the other person more important than you. It took me a long time to apply the concept, but the benefits have made a huge difference to the way I am able to work with clients and suppliers alike. The key to this is to strive for clarity, remove potential ambiguities and put yourself in the other persons shoes.

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