tag: methodologies

agree the outcomes

If asked, most people will describe what they want, rather than what they need; this confusion can lead to the wrong solution. Find out how we ensure that the outcomes are well defined.


identify the issues

People rarely think with sufficient clarity, because they are too close to the business, this can make it difficult for the business to be objective. Find out how we tackle this to ensure that we can identify teh issues and not just the symptoms.



Find out more about how we ensure that we have a clear understanding of the scope of the project, enabling us to present a solution that will meet your business requirements.


recommend a solution

The solution is dependent on resources that may also restrict outcome being implemented. For each outcome there will be an effect; what will it be like after the solution is implemented?



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Thanks very much for all your hard work with the new system, and throughout the launch period. I know that you have put a huge amount of energy into this project, probably more than we all originally expected! Again, I thank you for thi...

Steve Maxwell Information Technology Manager

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