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CoB feedback from parents

We don't often get feedback from parents, so were delighted to receive feedback passed on from one of our schools that recently launched The Childcare on-line Booking (CoB) system for their after school clubs and wrap around childcare provision for their little ones (Gardarie). So, without further adieu, here's what the parents said:

Just a quick note to say that the booking system was flawless ... Congratulations and thank you!

New website seems to work well ... all very stress-free.

So, thanks very much!

Ca marche tres bien, reservation rapide et facile, bravo pour ce nouveau systeme!

It works very well, quick and easy reservation, congratulations for this new system!

Bravo pour le changement de plateforme de reservation qui fonctionne parfaitement!

Congratulations for the change of reservation platform that works perfectly!

Everything went well this morning. Thanks for the changes made on the system, very effective apparently."

Congratulations to all the team and thank you for listening to the parents! The booking went very smoothly, very smooth and very easy! Bravo, very nice performance."

... just wanted to say that the system was very smooth today to book the clubs - so whatever you did to change thing was brilliant?"

The new system is great, thank you for your efforts."

I did not take the time last Thursday to tell you, but congratulations on the new system [CoB] of registrations to the club! I feel like it worked nicely!!"

We are obviously delighted to get such a positive response from parents; especially given that this was from a customised version of CoB that introduced a wide range of new functionality - including support for the French School system - without disrupting some 300 other settings that already use CoB. Our Managing Director said:

I am delighted with the launch that went smoothly, which was down to the testing the entire team did prior to the implementation, to ensure other users did not experience any disruption. Part of the implementation was to migrate data from the legacy system, which represented over five years of booking data and as a result we had to ensure the data dd not introduce any data related bugs, so doubly proud of our achievement.

If you are interested in CoB and want to know more about what customisation can be undertaken, to ensure the booking system matches your processes and procedures, please get in touch.

Date: 27/03/2019

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